11 Outstanding State CIO Projects

 
 
By Dennis McCafferty  |  Posted 10-29-2014 Email
 
 
 
 
 
 
 
 
 
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    The Category: Cross Boundary Collaboration and Partnerships. Winner: Oregon's Interoperability Service (OIS) Project
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    The Category: Cross Boundary Collaboration and Partnerships. Winner: Oregon's Interoperability Service (OIS) Project

    The OIS project has interconnected previously separated systems for highway incident communications, with automated, text-based information sharing of incidents, thereby reducing notification times by 20%.
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    The Category: Digital Government: Government to Business. The Winner: Washington's Automatic Infrared Roadside Screening (AIRS)
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    The Category: Digital Government: Government to Business. The Winner: Washington's Automatic Infrared Roadside Screening (AIRS)

    AIRS automates safety inspections for commercial trucks as they enter weigh stations and ports of entry. Previously, police officers inspected a maximum of six trucks a day. AIRS can inspect 2,000 in that time.
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    The Category: Digital Government: Government to Citizen. The Winner: New Mexico's Unemployment Insurance Tax and Claims
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    The Category: Digital Government: Government to Citizen. The Winner: New Mexico's Unemployment Insurance Tax and Claims

    This project enables employers to access for the first time online information about unemployment insurance (UI) tax accounts, benefits charges and tax rates, establishing program integrity that has reduced UI fraud by as much as 60%.
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    The Category: Enterprise IT Management Initiatives. The Winner: Georgia's GeorgiaVIEWD2L
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    The Category: Enterprise IT Management Initiatives. The Winner: Georgia's GeorgiaVIEWD2L

    Desire2Leran is a SaaS-based, mobile-friendly educational platform which offers more than 160,000 courses to 310,000 college students. By using a private instead of public cloud, the state of Georgia is saving more than $7.5 million.
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    The Category: Fast Track Solutions. The Winner: California's Corpsmember Recruiting System (CoRe)
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    The Category: Fast Track Solutions. The Winner: California's Corpsmember Recruiting System (CoRe)

    Through this Web-based application portal, the California Conservation Corps (CCC) is now receiving more than 800 applications per month, compared to just 50 a month before CoRe was launched.
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    The Category: Improving State Operations. The Winner: Pennsylvania's Posted and Bonded Roads Mobile App
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    The Category: Improving State Operations. The Winner: Pennsylvania's Posted and Bonded Roads Mobile App

    This app allows inspectors to conduct road surveys, bridge inspections and construction project oversight in real-time, saving more than $550,000 in personnel hours over the prior, manual system.
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    The Category: Information Communications Technology Innovations. The Winner: Pennsylvania's Automated Text Messaging of Outbound Communication for Child Support
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    The Category: Information Communications Technology Innovations. The Winner: Pennsylvania's Automated Text Messaging of Outbound Communication for Child Support

    Instead of relying on voice-mail reminders to those who need to pay child support, state workers now benefit from an enterprise-wide SMS text messaging service. Successful message delivery rates have reached 99.8%, compared to 68% for the voice-based system.
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    The Category: Open Government Initiatives. The Winner: Oregon's Centralized Public Meeting Notices Project
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    The Category: Open Government Initiatives. The Winner: Oregon's Centralized Public Meeting Notices Project

    To comply with the state's open meetings law, Oregon officials launched the data.oregon.gov platform to provide a scalable, centralized location for all meeting notices. It's also socially friendly for members of the public to share, as more than 38 million rows of data have been delivered to users through 17.1 million page views.
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    The Category: Cybersecurity. The Winner: Virginia's Barring Open Doors to Threats Program
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    The Category: Cybersecurity. The Winner: Virginia's Barring Open Doors to Threats Program

    The program targets two significant attack vectors: local administrative rights (LAR) and Java. As a result, LAR accounts have been reduced from just over 73,500 to less than 11,000. Likewise, 35,000 Java instances have been updated with acceptable patching. Security incidents are down by 54%.
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    The Category: Data, Information and Knowledge Management. The Winner: North Carolina's Electronic Rounds Tracking System
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    The Category: Data, Information and Knowledge Management. The Winner: North Carolina's Electronic Rounds Tracking System

    Through a tablet-based mobility initiative, North Carolina has eliminated the paper-based logging of the behaviors of dangerous prisoners removed from the general population, resulting in real-time alerts in the interest of safety.
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    The Category: Special State CIO Recognition. The Winner: The Texas Data Center Services Governance Model
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    The Category: Special State CIO Recognition. The Winner: The Texas Data Center Services Governance Model

    This ambitious effort to consolidate and modernize each state agency's IT has resulted in the consolidation of 54% of existing servers.
 

One effort has vastly upgraded the communication tools of police officers and other public safety crews as they respond to highway accidents. Another project has dramatically reduced unemployment insurance fraud. And a third has established a central resource for an entire state's university curriculum offerings, serving hundreds of thousands of students. Together, they represent three of 11 outstanding state CIO projects as recently recognized at the 2014 Recognition Awards for Outstanding Achievement in the Field of Information Technology in State. For the 26th consecutive year, the National Association of State Chief Information Officers (NASCIO) is honoring these CIOs and their tech teams for initiatives that have greatly reduced costs, increased efficiencies and improved the way state government serves citizens. They cover virtually every topic in technology today, from mobility to the cloud to consolidation to automation to security to analytics. And while these projects are taking place within the public sector, CIOs at commercial enterprises can certainly benefit by learning more about the ideas and execution which made these successes possible. For more about the NASCIO-lauded projects (as well as finalists and other nominees), click here.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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