IT SERVICES

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The Rise of No-Location Jobs

Since the turn of the millennium, the value chain for IT back-office services has evolved dramatically, resulting in the use of talent from all across the globe. Initially, the impetus was to reduce costs through offshoring. Then came outsourcing, in which back-office operations were handled by specialized third-parties. That development is being followed by automation, with robots being... Read More »

Northgate Markets Heads to the Cloud

A fast-growing independent grocery store chain turns to an integration PaaS solution to tie together a diverse array of IT and business systems.

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Nine Best Practices for Plan/Build/Run Frameworks

With these nine best practices, the Plan/Build/Run model can put IT teams ahead of the curve in delivering effective programs in today’s ever-competitive business environment. 

 

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Why CIOs Select Public Clouds

Business and IT executives are increasingly turning to public clouds, not private ones, for greater agility and flexibility. The results include improved efficiency and lower costs.

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The Growing Impact of Autonomics

The autonomics market is in a state of flux, but 2015 stands to be a landmark year as enterprises increasingly realize significant benefits through the use of autonomic agents.

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Why I Moved to an Advisory Role

As an advisor in a sourcing firm, one has the ability to help clients articulate their strategic vision, and match that unique vision with the right service provider capabilities and solutions.

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Why Situational Empathy Is a Challenge for IT Pros

The difficulty of IT pros to connect on an interpersonal level and have a meaningful, relevant work-related discussion from a business person’s perspective is a core problem.

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Mapping to the NIST Cybersecurity Framework

Organizations can use the NIST Cybersecurity Framework, together with other information risk management tools, to build a robust cyber-resilient approach.

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CIOs, Leadership and Emotional Intelligence

Being aware of your emotional triggers and having strategies to counteract the upheaval they can create is a critical set of competencies in today's workplace.

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How Digital Labor Is Transforming IT

Robotic process automation has the potential to usher in a new era of innovation, data analytics and significant labor cost reductions.

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