BIG DATA ARCHIVES
A significant number of CIOs and other executives believe digitally enabled customer interactions will play a key role within their organizations' contact center operations, but many said their IT systems aren't supporting current needs, according to a recent survey from Dimension Data. The "
While nearly all organizations view data as an essential sales and marketing asset, a staggering majority are struggling with inaccurate information, according to a recent survey from Experian Data Quality. The report, titled "Data Quality... Read More »
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