CLOUD & VIRTUALIZATION

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Navigating the Art and Science of Cloud Computing

Implementing a cloud system in the enterprise is a complex undertaking, particularly when it comes to data migration, workflows and security issues.

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Cloud Outages Prove Costly for Companies

Organizations migrating apps and infrastructure to the public cloud are experiencing service outages at surprisingly frequent rates, as the cost of a single day of downtime now surpasses the five-figure mark, according to Read More »

CIOs Seek Alternatives to Public File Sharing

CIOs and their teams are seeking enterprise-based alternatives to public File Sync and Share (FSS) services, according to a recent survey from CTERA. The accompanying "2015 Enterprise... Read More »

How to Implement a Cloud ‘Privacy by Design’ System

In 1995, the concept of Privacy by Design was introduced in the report, "Privacy-enhancing Technologies," written by a joint team of Canadian and Dutch government computer scientists. Its goal was to take privacy into account during systems engineering and instill well-defined human values... Read More »

Three Stages to Successful Cloud Implementations

Making the right decisions when moving applications and workloads to the cloud starts long before CIOs select the right service provider partner.

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Quantum Aviation Takes a Trip to the Cloud

A provider of baggage handling systems for the aviation industry turns to a SaaS approach to boost performance and enable mobility.

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Cloud’s ROI Is More Than a Numbers Game

Analyzing ROI based on specific factors will enable buyers to find the right cloud delivery model to meet business needs.

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Using Knowledge to Fix Customer Service Centers

A new study reveals what customers dislike the most about customer service agents, such as when different agents give different answers, or they simply don't know the answer. Customers are also frustrated that they cannot find answers on companies' Websites, a problem IT leaders need to address. The online survey of 5,000 customers in the United States was conducted by Forrester Consulting... Read More »

FICO’s CIO Drives Cloud-Based Analytics

FICO, in addition to its Scores product, offers analytic software and tools that help organizations make smarter decisions.

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IT Is Slow to Migrate From Windows Server 2003

A wealth of CIOs and IT departments have marked July 15, 2015 with a big red marker–that's the day that Microsoft will cease issuing security updates for Windows Server 2003. Microsoft is encouraging enterprises to migrate to other options such as Windows Server 2012 R2, Microsoft Azure or Office 365 before the... Read More »

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