How the Cloud Has Made an Indelible Impact on IT

 
 
By Karen A. Frenkel  |  Posted 08-02-2016 Email
 
 
 
 
 
 
 
 
 
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    How the Cloud Has Made an Indelible Impact on IT
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    How the Cloud Has Made an Indelible Impact on IT

    The cloud has helped organizations become more agile, but enterprises have often failed to think through security risks unique to the cloud.
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    Goodbye to Mundane Tasks
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    Goodbye to Mundane Tasks

    50% of respondents say the most significant benefits IT administrators realize because of cloud applications include spending less time on mundane tasks like maintenance, configuration upgrades and backup. Cloud apps also increase their ability to work remotely.
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    Benefits of Cloud Apps to Users
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    Benefits of Cloud Apps to Users

    Respondents say major benefits of cloud apps for users are improved technology and organizational factors, like automatic synchronization of data among multiple devices which are likely to make individuals more productive.
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    More Benefits to Users
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    More Benefits to Users

    The next most commonly cited benefits include reduced reliance on email to share information, better user interfaces compared with legacy applications, better search capabilities and more ability to customize.
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    Cloud Office Solutions
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    Cloud Office Solutions

    Asked how well their cloud office solutions meet the needs of their workforce, 95% of respondents say Microsoft Office 365 and Google Apps fit their workforce needs either very well or well.
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    Solutions Deemed Effective
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    Solutions Deemed Effective

    Of survey respondents who use Google and Microsoft, 44% of Google users say the solutions suit their workforce very well as did 39% percent of Microsoft Office. Only 1% of Google users and 6% of Microsoft users pointed to poor suitability.
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    Reduction in Effort
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    Reduction in Effort

    Respondents were asked to rate the level of effort associated with IT administrative tasks before they implemented cloud solutions and how that changed after they adopted cloud solutions. 54% reported less effort for storage, quota management, and data recovery.
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    Pain Points When Moving to the Cloud
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    Pain Points When Moving to the Cloud

    Security remains a top challenge, with 51% of respondents listing it among the top three. 30% name service quality and 27% name integration with business systems/processes.
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    Security as Pain Point for Microsoft and Google Users
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    Security as Pain Point for Microsoft and Google Users

    57% of respondents who are Microsoft Office 365 users cite security is a top pain point, compared to 37% of Google Apps users.
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    Cloud Adoption Means Ceding Some Control
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    Cloud Adoption Means Ceding Some Control

    Many organizations have neither considered the security risks unique to the cloud, nor the amount of control and visibility relinquished. "Therein lies the core challenge with SaaS," the report says.
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    Cloud Applications and Learning New Skills
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    Cloud Applications and Learning New Skills

    60% of respondents say cloud service types, deployment models, vendors and available solutions are the skills and awarenesses they have learned or developed since their organization adopted cloud applications.
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    Impact on Individuals' Worklife
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    Impact on Individuals' Worklife

    67% of respondents say they get things done faster, 52% say they satisfy end-user needs better, and 41% say they feel more motivated and engaged. Only 22% say their day-to-day work life is more or less the same as before their company adopted cloud applications.
 

A new study shows that most organizations offload tasks, improve their agility, add new functionality and reduce costs with software as a service (SaaS), but they still need to think through unique security risks. The study, "The Impact of Cloud Applications on the Role of IT," was commissioned by BetterCloud and conducted by 451 Research using the U.S.-based web survey to query 269 organizations. The goal of the report was to pinpoint how cloud application adoption is changing the role of IT within enterprises now that hybrid IT—a mix of legacy systems with cloud services—is here. The sample includes IT decision-makers or influencers from midsized to large enterprises with job titles ranging from manager to C-level executives. 71percent of respondents say Microsoft is their primary vendor and 29 percent say Google is their main provider. Of those, 48 percent say they fully achieved their goal of reducing IT effort on routine work and 45 percent fully achieved an improvement in service levels and reliability. Forty-four percent fully achieved goals in improving user experience in functionality, and 44 percent fully achieved their goal of freeing up time to drive IT innovation.

 
 
 
 
 
Karen A. Frenkel writes about technology and innovation and lives in New York City.

 
 
 
 
 
 

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