Internal IT Coming to Terms With the Cloud

 
 
By Michael Vizard  |  Posted 02-21-2014 Email Print this article Print
 
 
 
 
 
 
 
 

The challenge facing nearly every IT organization today is not whether to make use of cloud computing services, but the degree to which they want to manage it. Despite the popular perception that internal IT organizations are threatened by cloud services, a new survey suggests that most of them aspire to manage only about half the cloud services being used by their organization by 2016. Internal IT organizations are clearly being asked to deliver more cloud computing services, and IT organizations are getting fairly comfortable with the idea that they don't need to directly control every service. In fact, a new survey of 131 senior IT executives conducted by 2nd Watch, a provider cloud services and tools for managing Amazon Web Services, found that more than 40 percent of them are already brokering cloud services. Most surprisingly, the biggest consumer of cloud services is not sales and marketing, but rather operations across the rest of the business. This finding suggests that, in terms of mainstream adoption across the enterprise, most CIOs have come to terms with the fact that cloud computing has already descended upon their domain.

 
 
 
  • Does Your Organization's Business Units Use Cloud-Based Services?

    These days it's almost impossible not to be using cloud computing services on some level. Yes: 93%, No: 7%
    Does Your Organization's Business Units Use Cloud-Based Services?
  • Number One Business Problem That Cloud Computing Services Solve?

    Increasingly, the primary benefit of cloud computing is speed to deployment. Faster speed for new application deployments: 29%, Lower IT operating costs: 21%, Eliminate need to budget for capital expense: 16%, Ability to more easily turn apps on and off: 7%, Lower business unit operating costs: 5%, Quicker proof of new application effectiveness: 5%, Other: 11%
    Number One Business Problem That Cloud Computing Services Solve?
  • Do Business Units Choose, Manage and Fund Cloud Services on Their Own?

    Going forward, the number of business units doing it alone in the cloud is expected to decline. Yes: 61%, No: 33%, Don't know: 5.7%
    Do Business Units Choose, Manage and Fund Cloud Services on Their Own?
  • Is the Internal IT Organization Seeing Demand for Cloud Services Delivered by IT?

    Internal IT organizations are being asked to rise to the cloud computing challenge. Yes: 71%, No: 24%, Don't know: 5%
    Is the Internal IT Organization Seeing Demand for Cloud Services Delivered by IT?
  • What Is the Number One Challenge for Internal IT When Delivering Cloud Services?

    A lot of issues are hindering cloud adoption, but a dearth of personnel and financial resources is rising to the top. Lack of human and budget resources: 22%, Uncertainty about level of security and compliance: 16%, Lack of corporate standards for governing and managing cloud deployments: 12%, Readiness of organizations to embrace cloud services: 11%, Other: 28%, Don't know: 9%
    What Is the Number One Challenge for Internal IT When Delivering Cloud Services?
  • Demand for Cloud Services From Business Units

    On a scale of one to five, about half of organizations rate demand at four or higher. Five: 19%, Four: 33%, Three: 29%, Two: 11%, One or Less: 8%, Don't know: 1%
    Demand for Cloud Services From Business Units
  • Does the Internal IT Organization Provide or Manage Cloud Services?

    Reliance on internal IT to manage cloud services is much higher than most people realize. Yes: 75%, No: 24%, Don't know: 2%
    Does the Internal IT Organization Provide or Manage Cloud Services?
  • What Percentage of Demand for Cloud Services Is Being Satisfied by Internal IT?

    Over half say they are satisfying at least 50 percent of the demand created by business units. 75 to 100 percent: 37%, 50 to 75 percent: 18%, 25 to 50 percent: 15%, One to 25%: 19%, None: 3%, Don't know: 8%
    What Percentage of Demand for Cloud Services Is Being Satisfied by Internal IT?
  • Does Internal IT Intend to Develop Cloud Brokering Capabilities?

    While interest is high, building a cloud brokering capability is easier said than done. Yes: 43%, No: 40%, Don't know: 17%
    Does Internal IT Intend to Develop Cloud Brokering Capabilities?
  • Percentage of Cloud Services Demand to Be Met by Internal IT by 2016

    The ratio of cloud services delivered by internal IT isn't expected to increase all that much. 75 to 100 percent: 42%, 50 to 75 percent: 13%, 25 to 50 percent: 14%, Zero to 25 percent: 11%, No current plans: 14%, Don't know: 7%
    Percentage of Cloud Services Demand to Be Met by Internal IT by 2016
  • Percentage of Cloud Services That Internal IT Would Like to Be Delivering by 2016

    Internal IT doesn’t appear to be in a rush to manage everything in the cloud., 75 to 100 percent: 48%, 50 to 75 percent: 9%, 25 to 50 percent: 13%., Zero to 25 percent: 7%, No plan currently: 12%, Don't know: 11%
    Percentage of Cloud Services That Internal IT Would Like to Be Delivering by 2016
  • Departments Most Consuming Cloud Services

    Surprisingly, sales and marketing are not at the top of the users list. Operations: 52%, Marketing: 13%, Sales: 10%, Human resources: 6%, Finance: 2%, Other: 18%
    Departments Most Consuming Cloud Services
 
 
 
 
 
Mike Vizard has been covering IT issues in the enterprise for 25 years as an editor and columnist for publications such as InfoWorld, eWeek, Baseline, CRN, ComputerWorld and Digital Review.

 
 
 
 
 
 

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