How Online Account Access Can Lose Customers

Posted : 11-09-2016

CIOs must help their organizations find an easier way for customers to access their online accounts, Read More »

How Tech Tools Can Grow Customer Loyalty

Posted : 10-28-2016

If talk really is cheap, then can the act of listening pave the path to untold riches? It's quite possible—at least from a corporation's perspective, according to a recent survey from HundredX. IT solutions which enhance the ability to listen to customers,... Read More »

10 Tips for Implementing Scrum Practices

Posted : 08-25-2016

Many enterprises believe that simply adopting scrum practices will make their business agile. Scrum, a term named for the scrum formation in rugby, is an iterative and incremental agile software development framework for managing product development. Success with scrum is about building a company culture that promotes... Read More »

How the Cloud Has Made an Indelible Impact on IT

Posted : 08-02-2016

A new study shows that most organizations offload tasks, improve their agility, add new functionality and reduce costs with software as a service (SaaS), but they still need to think through unique security risks. The study, "The Impact of Cloud Applications on the Role of IT," was commissioned by BetterCloud and... Read More »

When App Performance Draws Constant Complaints

Posted : 07-27-2016

IT departments are feeling increasingly overwhelmed due to ever-expanding corporate networks along with near-insatiable user demand for newer and better apps, according to a recent survey from InfoVista. The accompanying report, titled “Read More »