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How Tech Can Boost Sales Team Performance

Posted : 04-15-2016

While companies are spending trillions on digital sales tools, the vast majority of sales teams aren’t taking full advantage of these investments, according to a recent survey from Accenture Interactive. The report, titled “Read More »

How IT Drives Innovation in Customer Content

Posted : 04-07-2016

Nearly all execs feel that delivering personalization in content remains key to reaching customers—and many are relying on tech advancements to do this, according to a recent survey from PwC and Forbes Insights. The resulting report, titled "Read More »

Nine Advantages of Open Source Software

Posted : 04-04-2016

Even though some IT leaders shy away from open-source technology, its origins are rooted in traditional IT processes. Open-source software has come a long way over the years, and the always-active open-source communities are one of the primary reasons for the tech’s success. As a result, more than half of the... Read More »

How to Get the Most Out of a UC System

Posted : 03-29-2016

Unified Communications (UC) systems are on the rise, but IT executives report persistent problems—including outages, cost overruns, and insufficient personnel training, a new study revealed. UCs are designed to help a company operate all messaging activity—phone, fax, email, VoIP, IM—through a single... Read More »

The Staggering Cost of System Downtime

Posted : 03-09-2016

IT system outages have emerged as fairly routine issues for companies today—and the resulting downtime amounts to a five-figure financial hit every day, according to recent research from CloudEndure. The resulting "Read More »

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