CIOs Increasing Deployment of BPA Tools

 
 
By Dennis McCafferty  |  Posted 03-04-2014 Email Print this article Print
 
 
 
 
 
 
 
 

Remember when we sent and received invoices in the mail? Or that we paid employees with printed checks that they'd take to the bank? Fortunately, these and other traditional methods of doing business are going the way of VHS tapes. CIOs and their tech teams are helping their organization reduce costs and improve efficiencies through increased investment in business process automation (BPA) tools, according to a recent survey from CompTIA. The accompanying report, "Trends in Workflow Automation and Communications," conveys the elevated presence of BPA throughout the enterprise, demonstrating how it's helping businesses significantly streamline once mundane and time-consuming tasks. Much of BPA is driven by business process management (BPM), which is expected to grow to a $7.6 billion market in 2016, up from $4.4 billion in 2012, according to industry projections. "Technology is no longer functioning in a simple support role, but is increasingly used to meet business objectives and drive differentiation," says Seth Robinson, director of technology analysis for CompTIA, which is a non-profit association for the IT industry. "Companies with aggressive technology adoption mindsets are able to advance to process-level issues and create competitive advantage." Much of the report compares and contrasts BPA adoption among large enterprises and medium-size ones, and we've included some of the most important findings here. A total of 500 U.S. IT and business professionals took part in the research. For more about the survey, click here

 
 
 
  • Buy In

    More than four of 10 medium and large enterprises have significantly increased their use of business process automation (BPA) technologies over the past two years.
    Buy In
  • Full Participation

    43% of large businesses say they deploy BPA technology in nearly all business areas, compared to little more than one-third of medium-size ones.
    Full Participation
  • Top Priorities for Business Process Improvements

    Reducing cost and overhead: 59%, Improving productivity and capabilities: 54%, More effectively reaching new customers: 49%, Further leveraging tech to improve business operations: 45%, Improving use of data analytics to make faster, better business decisions: 44%
    Top Priorities for Business Process Improvements
  • Top Technologies Used in Automation Strategy

    Cloud computing: 65%, Mobility: 51%, Data analytics: 45%, Project management office: 36%, Machine-to-machine: 25%
    Top Technologies Used in Automation Strategy
  • Biggest Needs for Improvement Through BPA

    Addressing counter-productive bottlenecks: 48%, Avoiding duplication of work: 46%, Improving poor interaction among departments: 39%, Increasing business-process visibility: 27%, Reducing errors: 24%
    Biggest Needs for Improvement Through BPA
  • Chief Challenges in Building Better BPA

    Changing mindsets and behaviors: 51%, Educating the workforce: 46%, Procuring and improving apps: 40%
    Chief Challenges in Building Better BPA
  • BPA In Action: Accounting Tool

    73% of large enterprises depend upon BPA tech for expense reports, compared to 66% of medium-size ones.
    BPA In Action: Accounting Tool
  • BPA In Action: Check Request

    78% of large companies depend upon BPA tech for invoices, compared to 63% of medium-size ones.
    BPA In Action: Check Request
  • BPA In Action: Under Evaluation

    59% of large enterprises rely on BPA tech for employee reviews, as opposed to 48% of medium-size ones.
    BPA In Action: Under Evaluation
 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.

 
 
 
 
 
 

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