Ten Things You Should Know About WebRTC

By Dennis McCafferty  |  Updated 06-04-2013 | Posted 06-03-2013
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Don't you think it would be great if you could engage with customers, employees, and partners accessing voice, video and data-sharing apps on a Web browser without any plug-ins? Thanks to developments with WebRTC technology, this is becoming a reality. To lend greater insight into this topic, Constellation Research Inc. has come out with a recent report, Ten Things CIOs Should Know about WebRTC. In it, author E. Brent Kelly reveals that WebRTC has the potential to take concepts pioneered by programs such as Skype to the next level. Ordinary Web developers will be able to, for example, use basic JavaScript application programming interfaces (APIs) to craft fully functioning voice, video and data-collaboration apps, or embed these capabilities with other apps with just a few lines of code. As a result, CIOs can lead their organizations to greater levels of employee productivity and customer engagement. "WebRTC may prove to be as disruptive to communications and collaboration as the World Wide Web was for information," says Kelly, a vice president and principal analyst at Constellation. For more about the WebRTC report, click here.

Getting IT staffers familiar with WebRTC  These include: Mapping how it can be used to better engage customers, shareholders, suppliers and prospects, Scouting out what it could do for internal operations, such as training sessions, collaboration and so on.

Ten Things You Should Know About WebRTC
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.
 
 
 

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