IT Networks Keep Getting Older

Posted : 07-14-2014

Today's IT networks are as old as they have been in six years, according to new research from Dimension Data. The accompanying paper, titled the "2014 Network Barometer Report," presents a wide range of tech operations trends, in what can informally be described as... Read More »

Call Centers Heading to the Cloud

Posted : 06-17-2014

If your organization's call center is premise-based, it's highly likely you'll be moving it to the cloud soon, according to a recent survey from Evolve IP and the Contact Center and Customer Care Industry Professional Network. The survey's accompanying "2014 North... Read More »

Scripps Networks Broadcasts a Cloud Approach

Posted : 06-10-2014

A major U.S. television broadcast company turns to the cloud and more advanced IT infrastructure monitoring and management—and likes the results. Read More »

How to Safeguard Against IT Infrastructure Outages

Posted : 06-10-2014

By now, organizations are well aware that any disruption in the availability of IT network and infrastructure systems will result in a disruption of business. In fact, many companies simply can't conduct any revenue-generating activities during downtime. As for the costs? They amount to literally... Read More »

Enterprise Still Main Target of DDoS Attacks

Posted : 05-30-2014

Enterprise and commerce continue to weather the most-frequent distributed denial of service (DDoS) attacks of all industries. Together, they account for 70 percent of reported attacks, with 159 for enterprise and 82 for commerce, according to Akamai Technology's latest "State of the Internet Report." American customers... Read More »