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How Remote Workers Impact Enterprise Collaboration

Posted : 06-16-2016

This decade has seen the rise of a more open, collaborative workplace—along with a wealth of both personal and company-provided tech tools to enable employees to thrive in these spaces. That said, many organizations still struggle to ensure that both their space and tech support best contribute to positive... Read More »

How Missing Emails Can Cost Companies Millions

Posted : 05-20-2016

Enterprises that fail to properly manage email for information governance purposes can face catastrophic consequences, according to a new survey. Two recent examples: Scottrade was fined $2.6 million in 2015 because it could not produce important emails for an audit. Barclays faced a $3.75 million lawsuit in 2013 over... Read More »

Best Practices for Social Media Archiving

Posted : 05-04-2016

Organizations that do not archive content from social media platforms face significant and growing risks from their inaction, according to a white paper by Osterman Research. Twenty-six percent of organizations have had to produce content-free discovery from their enterprise social media platform, according to the paper,... Read More »

BPM Helps CIOs Tackle the Challenge of Change

Posted : 04-26-2016

While most organizations have some sort of business process management (BPM) system in place, global managers and executives said more tech investment is needed to get the most out of these efforts, Read More »

How to Get the Most Out of a UC System

Posted : 03-29-2016

Unified Communications (UC) systems are on the rise, but IT executives report persistent problems—including outages, cost overruns, and insufficient personnel training, a new study revealed. UCs are designed to help a company operate all messaging activity—phone, fax, email, VoIP, IM—through a single... Read More »

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