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How to Get the Most Out of a UC System

Posted : 03-29-2016

Unified Communications (UC) systems are on the rise, but IT executives report persistent problems—including outages, cost overruns, and insufficient personnel training, a new study revealed. UCs are designed to help a company operate all messaging activity—phone, fax, email, VoIP, IM—through a single... Read More »

Is It Time to Write Off Email?

Posted : 03-04-2016

Reports on the death of email may be greatly exaggerated, but many industry leaders are questioning if a shift from traditional on-premise systems to cloud Unified Communications as a service (UCaaS) may be a harbinger of things to come for email. UCaaS is a means to collaboration and productivity and provide ways for... Read More »

App Fatigue and Other Growing User Issues

Posted : 02-25-2016

Is 2016 the year app fatigue will reach its tipping point? What should CIOs do to adapt to the changing needs of their employees? What will come of the duel between Google and Microsoft, and what implications will it have for future offerings? Can IT decision-makers and information workers reap the benefits with... Read More »

How Analytics Helps Crime Fighters

Posted : 11-23-2015

Law enforcement’s ability to use data and technology to battle crime is one of the most significant developments in policing. According to a new study, 88% of U.S. law enforcement officials believe that big data analytics has significant potential to fight crime. Yet nearly two-thirds do not use analytics because... Read More »

Why a Total Communications Strategy Makes Sense

Posted : 11-04-2015

According to a recent survey, multinational corporations are moving to one communications service provider because they are looking for cost savings, want to improve employee productivity, require control and better application performance, and want... Read More »

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