MOBILE & WIRELESS

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10 Steps to Swiftly Deploy Mobile Apps

To bridge the gap between mobile app supply and demand, speed is essential, and a Rapid Mobile App Development (RMAD) strategy helps IT teams meet the challenge. According to Gartner, 20 million enterprise apps will be built in the next five years. IT leaders are expected to speed up the development of enterprise... Read More »

Thompson Electric Amps Up Internal Efficiency

An electrical contracting firm takes control of field services and internal processes through mobility and a specialized field app.

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Using Knowledge to Fix Customer Service Centers

A new study reveals what customers dislike the most about customer service agents, such as when different agents give different answers, or they simply don't know the answer. Customers are also frustrated that they cannot find answers on companies' Websites, a problem IT leaders need to address. The online survey of 5,000 customers in the United States was conducted by Forrester Consulting... Read More »

10 Best Practices for BYOD

There's little doubt that bring-your-own-device (BYOD) adoption has profoundly changed the enterprise. By 2017, one-half of organizations will no longer provide devices to their employees, according to industry research. Nine out of 10 employees already use their personal smartphones for work. Nearly six out of 10 IT... Read More »

Why Wearable Tech Needs Killer Business Apps

The vast majority of organizations plan to increase spending on wearable tech over the next year, according to a recent survey from Salesforce.com. The resulting report, "Read More »

How the Digital Age Is Changing Business Forever

Remember when offices closed at 5 p.m.? Or stores shut down on Sundays? While this was the norm just a generation ago, it may seem like an eternity for CIOs and other executive leaders. That's because the digital age continues to change all the rules seemingly every day. To lend perspective, a recent survey from EMC and the... Read More »

How Mobile Messaging Drives Enterprise Strategies

CIOs and other IT decision-makers are aggressively pursuing mobile messaging initiatives-and many of them are overseeing at least several such projects at once, according to a recent... Read More »

Patent Filings Reveal a Growing Interest in IoT

A new study on intellectual property related to the Internet of things (IoT) finds that a majority of patenting activity occurred in areas related to resource management in a wireless network. But patent distribution in this domain is very fragmented, according to the study, with the top patent... Read More »

Three Things CIOs Must Know About Mobile Apps

In today's rapidly evolving mobile arena, it's critical for CIOs to avoid common pitfalls and embrace these best practices.

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How Tech Megatrends Put More Pressure on IT

Tech "megatrends" such as the cloud, mobility, big data and social media are creating a perfect storm for IT departments, launching an era in which CIOs must step up as strategic leaders–or risk failure. The majority of global IT decision makers, in fact, view tech as a prime catalyst for business growth, according to a Read More »

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