MOBILE & WIRELESS ARCHIVES
To bridge the gap between mobile app supply and demand, speed is essential, and a Rapid Mobile App Development (RMAD) strategy helps IT teams meet the challenge. According to Gartner, 20 million enterprise apps will be built in the next five... Read More »
A new study reveals what customers dislike the most about customer service agents, such as when different agents give different answers, or they simply don't know the answer. Customers are also frustrated that they cannot find answers on companies' Websites, a problem IT leaders need to address. The online survey of... Read More »
There's little doubt that bring-your-own-device (BYOD) adoption has profoundly changed the enterprise. By 2017, one-half of organizations will no longer provide devices to their employees, according to industry research. Nine out of 10 employees already... Read More »
The vast majority of organizations plan to increase spending on wearable tech over the next year, according to a recent survey from Salesforce.com. The resulting report, "
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