Books Slideshow: How to Manage Unmanageable Employees

By Dennis McCafferty  |  Posted 04-25-2012

The Drama Queen

Problem: Constantly causes emotionally fueled scenes that disrupt productivity and make team members uncomfortable.

The Drama Queen

The Drama Queen

Solution: Illustrate the impact the routine hysterics are having upon department goals-and the Drama Queen's career.

The Drama Queen

The Know It All

Problem: Has all the solutions to everyone's problems, and can't be told when one of them doesn't work.

The Know It All

The Know It All

Solution: Convince that lack of knowledge isn't a weakness. Smart people know what they don't know.

The Know It All

The Gabby Glad-Handler

Problem: Strongly feels that success is all about being liked, as opposed to doing actual work.

The Gabby Glad-Handler

The Gabby Glad-Handler

Solution: Motivate via incentives for actual, measurable performance standards.

The Gabby Glad-Handler

The Excuse Maker

Problem: Nothing is ever the Excuse Maker's fault. Except everything that is.

The Excuse Maker

The Excuse Maker

Solution: Document root causes of problems and establish accountability standards. Professionals should never require excuses.

The Excuse Maker

Dr. No

Problem: Whenever there's a new project out there to pursue, Dr. No try to shoot it down.

Dr. No

Dr. No

Solution: Require that for every "no," that an alternative, workable solution is offered.

Dr. No