IT Management Slideshow: 10 Ways IT Can Help Business Out in Tough Times

By Edward Cone  |  Posted 06-24-2009

10 Ways IT Can Help Business Out in Tough Times

What Frontier Airlines learned during a big IT project.

10 Ways IT Can Help Business Out in Tough Times

1) Ask.

Compile a comprehensive list of all IT needs and wants across the organization.

1) Ask.

2) Collaborate.

Bring business sponsors into the process to get the full context of immediate needs.

2) Collaborate.

3) Prioritize.

Work with business to get a grip on all organizational and executive-sponsored initiatives, then weight and rank them.

3) Prioritize.

4) Plan.

Create a view into the future on priorities and resource availability.

4) Plan.

5) Track.

Know what every person on the IT team is working on at all times.

5) Track.

6) Share.

Provide real-time reports so business knows what to expect.

6) Share.

7) Be flexible.

Be able and willing to reprioritize work in the face of changing business needs.

7) Be flexible.

8) Execute.

Focus on delivery, quality and fast execution.

8) Execute.

9) Be transparent.

Have the statistics and metrics required to demonstrate resource utilization.

9) Be transparent.

10) Focus on results.

Reduce the talking time and meeting time and instead put the time into getting results.

10) Focus on results.