IT Management Slideshow: Data Center Staffing ShortfallsBy Ericka Chickowski | Posted 01-22-2010
Data Center Staffing Shortfalls
IT leaders say they're having trouble keeping their data centers staffed with competent, trained employees. Budget strains, training woes, and recruiting issues are among the issues at hand. These statistics come from the 2010 edition of Symantec's annual State of the Data Center report.
31% of respondents report they've reduced headcount to contain costs.
47% say that budget constrains are a big or huge problem for staffing the data center
Half of organizations report that their data centers are understaffed; 15% say they are extremely understaffed.
32% report that staff training is a big or huge staffing problem.
21% of organizations have decreased staff training budgets in the last year; 46% have kept them stagnant..
34% of respondents believe narrow skill-sets for data-center employees represent a big or huge problem.
32% of organizations see a big or huge problem with employee skills not meeting the needs of their positions.
39% of respondents say that finding qualified applicants is a big or huge problem.
27% report employee retention as a big or huge staffing problem.
Methods of augmenting staff:
57% use consultants41% use a managed service provider39% use an outsourcing vendor.
27% of IT decision makers believe that outsourcing data center duties has left internal users less satisfied or much less satisfied.