IT Management Slideshow: Lundquist's Top Tech Trends for 2011By Eric Lundquist | Posted 11-19-2010
The CIO as Services Maestro
The CIO has traditionally been the person trying to translate technology developments into business strategies. Increasingly, that translation means quickly finding and evaluating new software service offerings. The discovery, education, and deployment of a service offering in a company will be the hallmark of the 2011 CIO.
The app store concept, where users can try out any number of applications as a service to find the right CRM, contact manager, and financial reporting tool for their device, is changing application development. IT managers need to find a way to allow that user-based application decision process while maintaining the compliance controls a company requires.
Next year will be the key year for businesses to move off the sideline and actively begin using and promoting those consumer technologies in the business universe. You can already see this happening with smartphones (getting a secure area to conduct business), social networks for B2B communities, and services (financial, CRM, project management), built on the backbone of companies such as Google but aimed at the business community.
The Mobile Enterprise
All the major players have finally gotten their new (or new again) devices in the marketplace. Enterprises recognize mobility is the key driver to productivity. Next year is when the apps will forcefully arrive to enable the secure, private, and robust mobile enterprise.
Virtualization, Cloud Computing
It's time to tie those islands of virtualization together under one management umbrella. That is a big task, and a major agenda item for CIOs. Taking what you have learned about virtualization, spinning those capabilities up to a private cloud and then tying the whole thing into that big public cloud should move from your wish list to your must-do list next year.
Big Blue vs. Big Red
That would be IBM versus Oracle. CIOs know the value of buying a fully integrated software offering in terms of compatibility but are wary of getting tied to one vendor. The rest of the B2B tech vendor community has to find a way to outmaneuver IBM and Oracle. This will be fun to watch on the outside, less fun on the inside if you make the wrong choice.
Dek: Big changes are in store as Apple re-enters the enterprise for real, Google tries to replicate its Android phone success in the tablet and laptop space, and a business refresh continues to push Microsoft Windows 7 sales. The PC goes from being the center of the IT universe to being a good team player.
The iPad and other upcoming tablets are changing the information consumption model. The rise of the tablets will redraw the boundaries of enterprise computing.
Businesses will increasingly use video to communicate and collaborate internally and with third parties. For customer-facing purposes, video will take a front seat for businesses to provide new product details, showcase executives, and create how-to explanations for their products and services.
Look for enterprise tech vendors who can provide you and your users with an experience equivalent to the Apple Store. When you buy a new product in the Apple store, you can get unlimited training in person for a year for $99. The ability to go back to a store and have access to experts, as well as like-minded newbies, creates a user community that a digital setting cannot match.