IT Management Slideshow: Managing Lean IT

Managing Lean IT

The Toyota Production System (TPS)eliminated waste in three key areas.

Managing Lean IT - Page 2

Wasted Motion Excessive steps needed by factory workers to do the job.

Managing Lean IT - Page 3

Wasted Transportation Unnecessary movement of materials.

Managing Lean IT - Page 4

Wasted Time Waiting and downtime on the floor.

Managing Lean IT - Page 5

Lean Integration for IT Builds On: Customer focus, continuous improvement, elimination of integration waste.

Managing Lean IT - Page 6

Lean Integration Eliminates Wastes in Software Development

Managing Lean IT - Page 7

Overproduction Waste No added features beyond those required.

Managing Lean IT - Page 8

Information Waste Data remains constant from designer to coder to tester to implementer.

Managing Lean IT - Page 9

Process Waste Best practices collected and repeatedly taught to staff.

Managing Lean IT - Page 10

Lean Objective: Break the Bottleneck Caused by Data-quality Issues Between Disparate Systems During Integration

Managing Lean IT - Page 11

Build quality integration through pre-project data assessment. Don't test quality "downstream".

Managing Lean IT - Page 12

Automate routine activities to free staff for innovation, customer-value delivery.

Managing Lean IT - Page 13

50% productivity gains can be achieved with product/systems familiarity and re-use.

Managing Lean IT - Page 14

Documentation is Key Documentation of projects must be easily retrieved, understandable for years to come.

Managing Lean IT - Page 15

Vital Product/Solution Project Metrics: Cycle time of total project implementation Business value of a project (operating costs, sales) The "Net Promoter Score" - subtract the number of dissatisfied customers from happy ones.

Managing Lean IT - Page 16

Cultivate "Coaches" on the Floor Encourage enterprise team to eliminate waste, clarify objectives, ask good questions.

Managing Lean IT - Page 17

Eliminate Fear of "Zero Defects" Failure is a learning opportunity. Not time to search for guilty parties.