IT Management Slideshow: Reply to All: Bad Email Creates Workplace Strife

By Dennis McCafferty  |  Posted 06-19-2012

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At least 80% of middle managers and executives feel email is an effective communication tool.

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No less than 47% of corporate execs and middle managers feel employee use of work-related emails must be improved.

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Employees spend 45 minutes a day on email during normal hours, along with ten minutes a day outside those hours.

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Employees waste 17 minutes a day on emails that are irrelevant to work.

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Top Issues with Work-Related Emails

as cited by managers• Too many back-and-forth replies (34%)• Using email when a meeting or phone call would be more appropriate (32%)• Using "reply all" too much (29%)• Poorly written/unclear emails (26%)• Copying others unnecessarily (25%)

Top Issues with Work-Related Emails

Issues Created by Accessing Email During Off Hours

as cited by managers• Work-life imbalance (30%)• Stress (21%)• Fear of not being seen as a team player for not responding (17%)

Issues Created by Accessing Email During Off Hours

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Just 11% of execs feel that limiting email outside normal business hours would be very effective.

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Only 13% of employees feel that limiting email outside normal business hours would be very effective.

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