IT Management Slideshow: The Geek's Guide to Navigating the Business World

By Dennis McCafferty  |  Posted 09-12-2011

The Geek's Guide to Navigating the Business World

Cultivate Emotional Intelligence within Your TeamsEncourage strong communications/listening skills when interacting with other departments, as well as the ability to remain cool under fire.

The Geek's Guide to Navigating the Business World

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Put Together the Puzzle Pieces IT teams need a total IT view of how modules or sub-systems fit in with applications or transactions - and interface with other systems internally and externally.

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Know the Four Signs of Trouble 1. A silo-based IT structure 2. Apps that run on multiple platforms/technologies 3. Legacy apps that are expensive to maintain 4. Non-responsive, highly inert systems that distract from core businesses/new initiatives

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Put Lean IT to the RescueAddress classic tech-operations challenges with pay-per-use, cloud, or SaaS-based IT delivery models to increase efficiencies, reduce TCO.

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Learn the Three Factors for Project Success1. Objectives: From beginning, have your team project managers clarify and document goals, making sure they're aligned with organization mission.

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Learn the Three Factors for Project Success2. Deadlines: They must be respected. Set these according to factors such as budget cycles, quarterly reports, regulatory needs and even key executives' vacation schedules.

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Learn the Three Factors for Project Success3. Risk management: Your team must identify a project's potential for technical, external and organizational risk, then calculate the probability of occurrences and cost impact.

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Four Essential Questions that Metrics Must Answer 1. Were stages completed on time and within budget? 2. What resources were required? 3. Did scope remain within forecasts or did it creep? 4. What quality standards were met?

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Three Steps to Get Your Project Accepted 1. Secure strong executive support. 2. Manage expectations of influential stakeholders. 3. Practice your change-management plan.

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Keep End Users HappyThe user experience -- including response time to fix any problems -- will heavily influence whether or not your IT project is considered to be a success by the ultimate customer: your end users.

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