Infrastructure Slideshow: IT Downtime Carries a High Pricetag

By Bob Violino  |  Posted 05-25-2011

14 hours

Each business suffers an average of 14 hours of downtime per year, during which time employees are only able to work at 63% of their usual productivity.

14 hours

Recovery time

After systems are back up and running, organizations lose an average of nine additional hours per year to data recovery time. During these times, employees' productivity is only at 70%.

Recovery time

Damaged reputation

50% of respondents say IT outages can damage a company's reputation, and 18% think outages can be "very damaging".

Damaged reputation

44%

44% of respondents think IT downtime can damage staff morale.

44%

Loss of customers?

35% of respondents think IT downtime can harm customer loyalty.

Loss of customers?

Policies lacking

One third (33%) of respondents say their organization does not have a fully developed and formal disaster recovery 87% policy in place.

Policies lacking

In the works

20% of respondents say their organization is currently developing a disaster recovery policy, and 13% say their company has no formal policy planned.

In the works

87%

87% of respondents say failure to recover data would be damaging to the business.

87%

Disastrous

23% of respondents say failure to recover data would be "disastrous" to the business.

Disastrous