Infrastructure Slideshow: Network Disruptions: A Billion-Dollar Headache

By Dennis McCafferty  |  Posted 11-03-2010

Network Disruptions: A Billion-Dollar Headache

97 percent of businesses suffered detrimental effects from network disruptions over the last year.

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25 percent of businesses experienced a network disruption of four hours or more within the last 12 months.

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$1.7 billion is the estimated collective loss in profits for U.S. businesses due to network disruptions lasting four hours or more within the last year.

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57 percent of businesses report productivity loss as the top negative effect of these disruptions.

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34 percent of businesses report that lost customer communications is a major negative effect of network disruptions.

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30 percent of these companies indicate a total business shutdown is a major negative factor caused by network disruptions.

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22 percent of businesses say lost employee communications is a top negative factor with network disruptions.

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14 percent of businesses say data loss is a significant negative effect of network disruptions.

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32 percent of disruptions were caused by a loss of power.

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29 percent of disruptions were caused by hardware failure.

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21 percent of the disruptions were caused by a loss of telecomm services to facilities.

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6 percent of disruptions were caused by a cyber-security attack.

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53 percent of businesses say employees are instructed or allowed to work from home when a network disruption is anticipated.

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Only one-third of businesses activate standby communications and network systems to support remote access - despite the "work from home" backup plans.

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Less than four in 10 employees were able to telework during a recent network outage.

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82 percent of respondents say disruptions could have been reduced or avoided by implementing a comprehensive business continuity/disaster recovery (BC/DR) plan.

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Yet, only 34 percent of businesses plan to update their BC/DR plan.

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30 percent of businesses plan to improve network connectivity to avoid network disruptions.

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22 percent of businesses plan to take proactive, preventative measures in the event of a foreseeable disruption.

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18 percent of businesses plan to increase remote access for employees.

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