Infrastructure Slideshow: Yankee Group Enterprise Connectivity Survey

Yankee Group Enterprise Connectivity Survey

Scalable & Flexible"Improved scalability/flexibility of service" is the most important option among the majority of respondents when it comes to switching to a new WAN/MAN service.

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Quality of ServiceDeploying a WAN/MAN network service with improved quality of service is the second-most important consideration for IT decision-makers.

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Customer SupportCustomer support is the third most important factor among respondents when considering a new network provider.

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Cost SavingsSurprisingly, reducing upfront costs and having limited disruption are least important to IT decision-makers.

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OutsourcingOutsourcing WAN/MAN services is a strategic priority for about 29 percent of respondents to the Yankee Group survey.

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Mid-Sized PerspectiveAbout 34 percent of respondents in mid-sized organizations (100-499) say they would consider outsourcing managed WAN/MAN network services.

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Strategic Priority23 percent of respondents say they believed outsourcing managed access services was a strategic priority for their organization.

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Bandwidth Per PortWhen choosing a connectivity provider, 21 percent of respondents say that adequate bandwidth availability per port is their top priority.

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PricingWhen selecting a services provider, 18 percent of respondents say the lowest price is most important to them.

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Where's the Budget?Companies are dedicating 44 percent of network budget to WAN services, while 33 percent is going towards access-related service.

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Where's the ROI?In order for companies to invest in new connectivity options, they will need to see a payback within 12 to 18 months, depending on company size.