Mobile & Wireless Slideshow: BYOD: What Your IT Service Technicians See

By Don Reisinger  |  Posted 08-23-2012

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50 percent of respondents say they have received 25 percent more requests for personal mobile device configuration and/or setup at businesses in the past six months than in the previous six months.

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A whopping 67 percent of respondents say that they are witnessing increased device diversity in the office.

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On average, respondents report that they connect about 14 personal devices for businesses on each service call.

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58 percent of respondents have witnessed an increase over the past 12 months in the number of devices they typically connect.

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By contrast, only 31 percent of respondents say that they have "seen an increase in requests for mobile device security" over the last six months.

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According to the OnForce Q3 2012 IT Confidence Index, one-third of respondents are positive about the current economic climate.

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However, 43 percent of respondents have negative feelings about the current state of the economy.

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38 percent of respondents say that they expect to have positive attitudes towards the economy in the next six months.

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21 percent of respondents say that they a negative outlook about the economy over the next six months.

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