Mobile & Wireless Slideshow: Guidelines for Building a Mobile StrategyBy Don Reisinger | Posted 08-14-2012
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Want to find out what the most "frustrating" issue is that Web users confronted while on a smartphone or tablet? Painfully slow Web page loading time, according to a survey of over 5,000 adults by Keynote Competitive Research.
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Nearly half of respondents said that sites that were not optimized for use on smartphones frustrated them.
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When going to your company's site from a tablet, respondents expect to wait no more than three seconds for the page to load, according to Keynote.
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Although smartphone load times are slower, be sure that your site can be accessed from a handset within four seconds - it's what 64 percent of consumers expect, according to Keynote's data.
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To make matters worse, 16 percent of respondents said that they wouldn't go back to Web sites from a mobile device if they have been found to load too slowly.
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A surprising 6 percent of respondents say that they will go to a competitor's Web site after finding a company's mobile page loading too slowly.
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If you want to know how to build your mobile page, consider making maps and event information prominent - 88 percent of smartphone owners are surfing to sites looking for that information.
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Having other local services, like finding where your office is, is important to 74 percent of respondents, according to Keynote's data.
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On tablets, accessing location information was a popular activity for three-quarters of Keynote's respondents, according to the company.
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However, 77 percent of tablet users report to using their tablet to search for information and 76 percent prefer to watch videos from their slates.