Research Slideshow: Big Bucks For Biz Apps

By Susan Nunziata  |  Posted 07-08-2010

Spending Per Employee

These three business applications had the highest average spending per employee in 2009: Engineering/development applications ($632) ERP ($548) Manufacturing ($463)

Spending Per Employee

Spending on Engineering & Development Apps

In 2009, companies spent 10.9% more than was budgeted in 2009 55% have these budgeted for 2010

Spending on Engineering & Development Apps

Spending on ERP Solutions

In 2009, companies spent 18.1% more than was budgeted in 2009 68% have these budgeted for 2010

Spending on ERP Solutions

Spending on Manufacturing Apps

In 2009, companies spent 5.8% more than was budgeted in 2009 48% have these budgeted for 2010

Spending on Manufacturing Apps

Other High-Priced Business Apps

Each has an average per-employee cost of more than $400: HR ($446) E-commerce ($437) Facilities management ($414)

Other High-Priced Business Apps

Spending On HR Apps

In 2009, companies spent 9.3% more than was budgeted in 2009 56% have these budgeted for 2010

Spending On HR Apps

Spending on E-Commerce Apps

In 2009, companies spent 7.5% more than was budgeted in 2009 52% have these budgeted for 2010

Spending on E-Commerce Apps

Spending on Facilities Management

In 2009, companies spent 4.5% more than was budgeted in 2009 44% have these budgeted for 2010

Spending on Facilities Management

$300+ Biz App Costs (Average Per Employee)

BPM/BPI ($374) Supply chain management ($370) Knowledge management ($347) SFA/CRM ($333) Finance/accounting ($322)

$300+ Biz App Costs (Average Per Employee)

More $300+ Biz App Costs (Average Per Employee)

Customer service ($317) Inventory management ($316) Content management ($316) Lifecycle management ($309) Compliance ($304)

More $300+ Biz App Costs (Average Per Employee)

Hot Apps For 2010 Budgets (Percent of Companies)

Average per-user cost: $276 BI/data mining (61%) Collaboration apps (61%) Desktop apps (59%) Project management (59%) Customer service (59%)

Hot Apps For 2010 Budgets (Percent of Companies)

On The Budget For 2010 (Percent of Companies)

Document management (57%) Knowledge management (57%) SFA/CRM (56%) BPM/BPI (55%) Lifecycle management (54%)

On The Budget For 2010 (Percent of Companies)

But Wait… More Biz Apps Budgeted For 2010 (Percent of Companies)

Supply chain management (53%) Finance/accounting (53%) Inventory management (53%) Content management (52%) Compliance (50%)

But Wait… More Biz Apps Budgeted For 2010 (Percent of Companies)