The List: Big Picture for the Little Guy

By CIOinsight  |  Posted 12-15-2006
Here's how technology executives at mid-market companies rate the performance of their vendors. The ranking is a breakout of responses from IT execs at small and medium-size businesses to CIO Insight's most recent Vendor Value Survey.

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Rank Vendor Overall Value Reliability Loyalty Worked with during the past 12 months No. of Respondents
1 Trend Micro 82% 82% 82% 88% 14% 124
2 CDW 80 79 82 92 35 318
3 Cisco Systems 76 74 79 93 45 404
4 Dell 75 77 74 85 64 575
5 Red Hat 75 74 76 87 14 130
6 Hewlett-Packard 75 74 75 91 55 500
7 Apple Computer 74 74 75 86 18 158
8 Research In Motion 72 73 72 86 15 137
9 Palm 72 72 72 90 16 143
10 VeriSign 72 70 73 86 20 178
11 Citrix Systems 70 70 71 89 18 158
12 Motorola 69 69 70 89 12 107
13 Sun Microsystems 69 68 71 88 15 137
14 McAfee 68 67 69 82 24 213
15 Verizon Wireless 68 67 69 86 30 269
16 Intuit 67 66 69 84 15 138
17 Novell 67 69 65 66 11 102
18 IBM 67 65 70 89 29 262
19 Symantec 64 64 63 80 39 351
20 Microsoft 63 63 62 82 79 712
21 EMC 63 60 66 86 12 105
22 Nortel Networks 62 62 62 81 10 89
23 Oracle 61 59 62 74 22 197
24 BellSouth 58 58 59 71 10 89
25 Sprint Nextel 57 57 57 67 20 177
26 T-Mobile 57 57 56 69 11 99
27 Avaya 56 53 61 79 10 91
28 CA 56 56 57 70 16 147
29 Salesforce.com 54 54 55 67 7 65
30 AT&T 54 53 54 67 28 255
31 Qwest Communications 53 51 56 76 12 110
32 Cingular Wireless 51 54 47 68 23 206
33 Verizon Communications (including MCI) 49 50 48 67 20 182