Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Slight Bump  Operating budgets for IT are expected to increase about 2% in 2013, which is still more than other business services.

Tech Investments Falling Short of Full Potential

Talent Search  47% of survey participants say they must improve in acquiring and developing skill sets to meet changing business requirements, and 41% admit they struggle to retain key talent.

Tech Investments Falling Short of Full Potential

Unexploited Assets  41% face difficulties in unlocking the full potential of tech investments.

Tech Investments Falling Short of Full Potential

Assessment Needs  41% say they lack timely, accurate and appropriate information, such as key performance indicators, to manage performance.

Tech Investments Falling Short of Full Potential

Learning Curve  36% are challenged by the fragmentation and complexities of tech platforms.

Tech Investments Falling Short of Full Potential

Not in Sync  36% say they’re seeing a lack of processes and data integration among business service functions and operations.

Tech Investments Falling Short of Full Potential

Bad Read  31% are falling short on capabilities, such as systems and skills, to analyze and interpret performance information.

Tech Investments Falling Short of Full Potential

IT Overload  31% admit they face difficulties in keeping up with–and realizing the potential of–innovative new tech.

Tech Investments Falling Short of Full Potential

Establishing Connections  28% say they must increase employee engagement.

Tech Investments Falling Short of Full Potential

Top IT Investment Needs  Business intelligence/analytics, data stewardship/standardization/cleansing, and web-based rollout and self-service tools all tied at the top, as cited by 71% of survey participants.