Tech Investments Falling Short of Full Potential

By Dennis McCafferty  |  Posted 03-01-2013

Tech Investments Falling Short of Full Potential

Slight Bump  Operating budgets for IT are expected to increase about 2% in 2013, which is still more than other business services.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Talent Search  47% of survey participants say they must improve in acquiring and developing skill sets to meet changing business requirements, and 41% admit they struggle to retain key talent.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Unexploited Assets  41% face difficulties in unlocking the full potential of tech investments.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Assessment Needs  41% say they lack timely, accurate and appropriate information, such as key performance indicators, to manage performance.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Learning Curve  36% are challenged by the fragmentation and complexities of tech platforms.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Not in Sync  36% say they’re seeing a lack of processes and data integration among business service functions and operations.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Bad Read  31% are falling short on capabilities, such as systems and skills, to analyze and interpret performance information.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

IT Overload  31% admit they face difficulties in keeping up with–and realizing the potential of–innovative new tech.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Establishing Connections  28% say they must increase employee engagement.

Tech Investments Falling Short of Full Potential

Tech Investments Falling Short of Full Potential

Top IT Investment Needs  Business intelligence/analytics, data stewardship/standardization/cleansing, and web-based rollout and self-service tools all tied at the top, as cited by 71% of survey participants.

Tech Investments Falling Short of Full Potential