Ten Ways to Turn Around a Losing Team

By Dennis McCafferty  |  Posted 04-19-2013

Ten Ways to Turn Around a Losing Team

Ditch That “Loser” Mindset  Trepidation over failure can serve as a self-fulfilling prophesy.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Confront Core Causes of Failure  This requires honest conversations and performance assessments. So skip generalities and "gloss overs" to help your teams learn from misfires.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Define Roles and Accountabilities  With responsibilities made clear to all team members, a self-policing workplace culture will take hold.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Encourage Employee Input  If team members propose corrective action that you approve, it means they'll work harder to ensure success.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Cultivate a Culture of Excellence  Attention to detail—such as responding to user and customer concerns professionally, and even eliminating spelling and grammar errors in reports and memos—will help establish a commitment to quality.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Set Concrete, Continuous Growth Expectations  Don't settle for vague definitions of increased performance. Set straightforward, measurable goals that will inspire focused action.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Establish Guiding Values  These would be broader canons, such as being customer-centric, that lead to tangible improvements, like responding to all help desk requests in the same work day.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Reinforce Values  Include them in your e-signature, post them on the bulletin board and incorporate them in department proposals, memos and e-mails.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Model the Behaviors You Seek  Employees will be heavily influenced by the way you interact with customers, treat subordinates, respond to pressures and meet deadlines.

Ten Ways to Turn Around a Losing Team

Ten Ways to Turn Around a Losing Team

Celebrate Team Successes Over Adversity  Because it will reinforce to these teams that they have the ability to rise to the occasion and succeed despite formidable challenges.

Ten Ways to Turn Around a Losing Team