Gen Y Taking Charge of IT at Work

By Dennis McCafferty  |  Posted 08-21-2013

Gen Y Taking Charge of IT at Work

Dividing Line 65% of Gen Yers say they're "cutting edge" or "upper tier" with respect to tech usage, compared to only 34% of baby boomers.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Rapid Response 60% of Gen Yers would like to see faster support and resolution of IT issues at work, compared to 53% of baby boomers.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Alternative Paths One-quarter of Gen Yers would like to have more options to get IT support, like video chat and texting, while only one-twelfth of boomers would like this.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

BYOD Bound 61% of employees under age 30 say they've used personally owned devices or apps for work, compared to 47% of all professionals.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Measuring Stick 67% of Gen Y professionals judge potential employers by how tech-savvy they are, compared to just 48% of baby boomers.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Customer Facing 25% of workers under age 30 say they regularly use customer-management tools like CRM, as opposed to no more than 16% of those 50 or older.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Learning Curve 29% of Gen Yers say they're either required or "encouraged" to gain professional certification and credentials, compared to just 18% of baby boomers.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Social Savvy 40% workers under age 30 say their social-media skills are important for work, compared to 31% of employees overall.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Top e-Communications Methods for the Under 30 Crowd Email: 95%, Texting: 59%, IM: 45%, Video calls: 40%, Facebook: 40%

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Entitlement Mindset 41% of employees under age 30 say that the impression that younger workers feel more entitled than others is a stereotype with some truth to it, compared to 47% of employees in general.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Get Off of My Lawn!" 40% of those under 30 say the impression that older workers are too set in their ways is a stereotype with some truth to it, as opposed to at least 27% of those age 50 or older.

Gen Y Taking Charge of IT at Work

Gen Y Taking Charge of IT at Work

Free Agents 37% of those under 30 see some truth to the stereotype that younger workers aren't as loyal and are more likely to job hop, as opposed to 53% of employees overall.

Gen Y Taking Charge of IT at Work