IT Lacks Resources to Resolve Performance Issues

By Dennis McCafferty  |  Posted 04-01-2013

IT Lacks Resources to Resolve Performance Issues

In the Dark  49% say they lack needed information about enterprise activities that lead up to performance incidents.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Red Alert  More than one-quarter don't have adequate tools in place to monitor for performance and capacity problems, to raise alarms when needed for critical servers and apps.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Ill-Equipped Workforce  47% say it's unclear what tools and processes to use when attempting to solve a performance problem.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Limited Perspective  37% don't have performance and capacity tool sets standardized to get a comprehensive view of IT services.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Impact Unknown  About one-third don't get reports that tell how IT is supporting business goals.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Falling Far Behind  Only 24% say their organization is "ahead of the curve" when it comes to capacity management.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Top Problems With Managing Virtual Machines  Understanding which configurations will result in the best performance: 49%,  Resolving performance problems easily: 42%Comparing cost effectiveness of different solutions: 39%

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Organizational Downtime  38% of survey respondents say their organizations have experienced a cloud outage.

IT Lacks Resources to Resolve Performance Issues

IT Lacks Resources to Resolve Performance Issues

Avoidable Disruptions  More than one-half of those respondents say the cloud outage was preventable.

IT Lacks Resources to Resolve Performance Issues