Ten Considerations for CIOs Seeking to Insource

By Dennis McCafferty  |  Posted 05-31-2013

Ten Considerations for CIOs Seeking to Insource

Total Cost of Ownership  Analyze and evaluate the full range of monthly service charges, project fees, asset costs, early termination penalties, etc., to assess whether the decision makes bottom-line sense.

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Contractual Obligations  Is the supplier required to provide minimum knowledge, data and tools transfer, and general transitional assistance?

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Technical Complexities  Assess how the transition will affect the tech environment, including the range of hardware platforms that you’ll have to support and the diversity of end-user requirements.

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Schedule Logistics  Develop a realistic schedule for the planning and execution of the transition. Build in various unexpected events, like a key support staffer leaving the project.

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Technology Infrastructure  Take inventory of any gaps existing between current tech infrastructure and the desired one for the insourced model, including the personnel needed to manage it all.

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Space Concerns  Do you have enough physical space to accommodate the hardware and infrastructure, and the people to support it?

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Staff Recruitment and Retention  How well positioned are you to hire and keep the level of talent you seek to make this work? How competitive are your compensation/benefits packages?

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

HR Resources  Is your HR department capable of providing sufficient support in recruiting, onboarding, training and talent management?

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Transformation Readiness  This involves considerations such as competing IT and business initiatives and agendas, and change-management capabilities.

Ten Considerations for CIOs Seeking to Insource

Ten Considerations for CIOs Seeking to Insource

Process Maturity  Evaluate whether current processes impacting incident management, business continuity testing and other factors are suited for the inbound knowledge transfer.

Ten Considerations for CIOs Seeking to Insource