BYOD Improves IT and End-User Relationships

By Don Reisinger  |  Posted 02-28-2013

BYOD Improves IT and End-User Relationships

Yes, We Understand  56% of IT respondents say their corporate IT guidelines have become more accommodating of employee needs in the past year.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

What Employees Need  Employees want the right to use their own devices in the office. Luckily for them, 81% of companies say they now allow for the use of personal devices at work.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

Rising Mobility Costs  68% of IT respondents say mobility costs will rise over the next 12 months due to the inherent risks associated with employee control over products.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

New Demands on IT  The issues with BYOD might have more to do with the additional pressure being put on IT staff than anything else. In fact, the top two BYOD complaints for IT staff are "onboarding and supporting personal devices."

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

Where Did My Budget Go? IT staff might also be frustrated with the loss of control over their mobility budgets. The number of IT respondents that said they still control mobility budgets declined from 53% last year to 48% this year.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

Mobile Data Costs  A whopping 57% of IT respondents say that mobile data costs paid by the company will rise in the next year.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

Smartphones to Blame  Wondering why mobile data costs are set to soar in 2013? Blame it on smartphones: 44% of IT respondents say the increased use of those handsets will drive costs higher.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

We Love You, iPhone!  Apple's iPhone surpassed BlackBerry last year as the corporate world's most popular smartphone.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

BlackBerry Troubles? Despite the excitement surrounding BlackBerry 10, more IT respondents say they're interested in Windows Phone 8 than BlackBerry's alternatives.

BYOD Improves IT and End-User Relationships

BYOD Improves IT and End-User Relationships

Security Still a Concern  55% of IT managers say they were forced to deal with at least one security issue last year. The top issue? Lost or stolen handsets.

BYOD Improves IT and End-User Relationships