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Service Organization Control Reports Demystified With the increasing popularity of cloud computing and the ongoing shift to a network-centric world, the need for enterprise customers to obtain reliable information and assurances about the operations of their service providers has become more intense than ever. Understanding and appropriately addressing the new SOC reports in your technology-related contracts could provide your organization with important knowledge and insight into your service providers’ operations and controls. Here, we help you understand the new reporting structure and provide 10 action items for establishing your SOC framework.