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CEO of Intuit Apologizes After Major Service Outage

Fri, 18 Jun 2010 00:00:00 -0400

The president and CEO of small business finance software company Intuit, Brad Smith, apologized to Intuit's customers in the form of a company blog post, promising to earn back their trust following a widespread service failure earlier in the week. - Intuit's CEO Brad Smith issued a sincere apology via the company's blog following a service outage this week that impacted thousands of clients. Smith said he hopes to earn back the trust of the businesses that employ his company's services. Following a routine maintenance procedure Tuesday night, ...

Report Warns Net Neutrality Regulations Could Be Costly

Thu, 17 Jun 2010 00:00:00 -0400

As Federal Communications Commission (FCC) chairman Julius Genachowski prepares to outline the agency's plan for greater authority over broadband service providers, a report from The Advanced Communications Law & Policy Institute at New York Law School and technology research firm Entropy Economics warned new regulations for providers of broadband Internet service could result in the loss of hundreds of thousands of jobs and could also reduce U.S. Gross Domestic Product (GDP) by tens of billions of dollars per year. - Could net neutrality prove too costly to the U.S. economy to implement? A report on how FCC regulation of the Internet warns such measures could be a huge drain for the industry, one of the nation's healthiest. Charles Davidson, director of Institute, and Bret Swanson, president of Entropy Economic...

Midtier Firms Set Pace with Mobility

Fri, 13 Jun 2008 08:46:31 -0400

Midmarket businesses use some mobile technologies more than large companies do. But hurdles still exist. - Think midtier firms are behind the times? Think again. CIO Insights 2008 Mobility Survey finds that small and midsize businesses actually deploy advanced mobile technologies at a higher rate than their bigger siblings. Smart phones, for example, are more common in midtier firms and now outnumber c...

Flexibility Keeps Midmarket Firms on Top

Mon, 12 May 2008 17:15:53 -0400

Midsize firms are adopting emerging technologies quickly. Some of their priorities may change over time, but these businesses are well-positioned to stay on the leading edge. - Big companies are not the only ones that are moving increasingly to implement new Web technologies. Small and midsize businesses are rapidly deploying advanced tools like AJAX, Web 2.0 and rich Internet applications, according to CIO Insights 2008 Emerging Technologies Survey. That shouldnt come a...

Midmarket CIOs: Fundamentally Essential

Fri, 04 Apr 2008 15:42:12 -0400

For midmarket CIOs, strategy usually takes a back seat to keeping information systems and infrastructure operational. But midtier companies reliance on their CIOs remains strong.

- Midmarket companies are just as dependent on information technology as organizations several times their size. That makes todays midtier CIO a crucial member of the executive team. More than big corporations with large IT staffs, these companies require the CIO to play a hands-on role in design...

Teamwork, But Less Technology

Wed, 05 Mar 2008 18:08:22 -0500

Mid-tier firms dont use collaboration tools as much as larger companies do. Is that wise?&

- Small and growing businesses are not technology laggards. Mid-tier companies are more likely than large companies to be early and midstream technology adopters, and they are increasing IT spending faster, according to past CIO Insight surveys. But their spending on collaboration is the exception t...

SMB IT Spending Holds Steady

Mon, 11 Feb 2008 17:39:50 -0500

IT executives at midmarket companies may be concerned about a recession, but its not showing up in the numbers.

- A year ago, before the economy started going south, we reported that midmarket IT spending was rising an average of 8.6 percent. Now, when some economists say weve slipped into a recession, spending is rising a mere � 8.3 percent. In other words, it hasnt changed. One reason: Companies with reve...

Vendor Value Survey: Mid-Market

Thu, 15 Nov 2007 15:36:00 -0500

Our exclusive research finds which vendors are catering best to small- and medium-sized businesses.

- Who Looks Out for Mid-Tier Firms? HP, IBM and Symantec score with mid-tier companies, but many telecom firms play favorites with large customers. In an ideal world, vendors would provide terrific value and reliability to all their customers. But that's not how it works in the real wor...

October 2007 Mid-Market Research: Business Intelligence

Wed, 10 Oct 2007 16:24:46 -0400

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September 2007 Mid-Market Research: Cost Management

Mon, 10 Sep 2007 17:17:42 -0400

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