Case Studies Articles

     The Innovator
     For Johnson & Johnson, ITIL Means No More I.T. Tears
     The Corporate Citizen
     What's Driving Toyota?
     Man in the Middle
     Inside eBay's Innovation Machine
     Case Study: New York Shipping Association and Risk Management
     Case Study: Union Pacific and Logistics
     Case Study: Pepsi and Mobile Business
     Case Study: Amerada Hess Taps Linux for Profits
     Case Study: Humana Tackles Compliance Early and Often
     Technology: Junk 2.0
     Craigslist Gets Sirius
     Surviving Valentine's Day at 1-800-Flowers.com
     Kodak Refocuses to Keep Up With Customers
     Case Study: Backcountry.com Bets the Shop on Open Source
     Succeeding at Unreasonable Speed
     Case Study: Starwood Hotels Uses SOA to Improve Guest Services and Cut Costs
     The Stealth Software Vendor
     Is a $402M Deal With IBM Paying Off?
     Valero Pumped On SOA
     Refurbishing Old Data Center Provides Big Savings
     How IT Transformed BT
     BT`s Next Challenge
     Behind the Census Bureau`s Mobile SNAFU
     CIO Ramon Baez: Leadership Counts
     CIO Paul Johnson: Investing in a Down Economy
     Southwest Upgrades Customer Service

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