Case Studies Articles

     NOAA's Messaging Platform Moves to the Cloud
     How AAA Regional Office Routes Members to Effective Customer Service
     How Firewire Surfboards Refined Its 3D Order Customization
     How Deckers Used a Mobile Application to Build Customer Traffic
     Seattle Children's Hospital's Latest IT Project Meets with Universal Acceptance
     Lender Processing Services Company Turns to the Cloud for Uptime Assurances
     How The Christian Science Monitor Moved Email to the Cloud
     Business Analytics Helps Pizza Chain Manage the Dough
     Bally Total Fitness Gets Its CRM Into Shape
     The Multigenerational Workforce: BYOD at Unisys
     Apple iPhones, iPads Embraced for Napa County's Mobile Workers
     CIO to CFO: What I Really Need is $868,000
     The New CIO's First Steps
     Flextronics: Keeping IT Running On 'Just Enough'
     BMW Manufacturing Rolls With Wireless Upgrade
     How Hyatt Makes Workforce Management Sizzle
     How Google Apps is Empowering 19,000 Rentokil Employees
     Chevy Volt: Does Your Car Have its Own IP Address?
     Document Management: How Purging Paper Boosts Bottom Line
     Business Analytics: Turning IP Into Opportunity
     New York City's IT Roadmap
     Case Study: Emerson Electric Inc. and Innovation
     Case Study: Merging IT at DaimlerChrysler Corp.
     Case Study: Johnson & Johnson - Managing IT
     Case Study: The Department of Defense
     Case Study: Hasbro Inc. and Collaboration
     Case Study: Webcor Builders and Collaborative Technology
     Case Study: Ford Motor Co.
     Case Study: Land O'Lakes and Collaborative Logistics
     Case Study: Leiner Health Products and Restructuring
     Case Study: Sony Entertainment and IT Innovation
     Better Safe Than Sorry: Blue Rhino Corp.
     Case Study: Parkway Corp. and Business Intelligence
     Executive Briefs: April 2004
     The Efficient Frontier: AXA Financial Inc.
     Thinking Out Loud: Dr. Harry M. Markowitz
     To Hell and Back: MCI
     Thinking Out Loud: Jim Gwinn and Bob Laird
     Offshore Winds: Outsourcing
     Perspectives: Rudy Puryear, Bain Consulting
     Seize the Gate
     Allergic Reaction
     Oh! What a Feeling
     Business Intelligence Beats Back Food Stamp Fraud
     Two-Faced & Tight-Fisted
     Striking a Balance
     Early Adopter: Bechtel Corp.
     Can Information Technology Save the Airlines?
     Social Uncertainty
     Backing Up the Banks
     Innovation Takes More Than Just Ambition
     This Is Your Brain on E-Mail
     Blockbuster: Movie Business Remains a Moving Target
     How Barbie Lost Her Groove, But Shouldn't Have
     Blockbuster CIO Aims to Turn Tech From Threat to Opportunity
     Lexis-Nexis: Ground Zero for War vs. Data Thieves
     Lexis-Nexis CTO: Malicious Searches Hard to ID
     Lexis-Nexis Bolsters Customers' Data Defenses
     Can IT Help LAPD Reduce Abuse?
     Ships Systems: Surviving the Storm, and the Recovery
     Remote Docs Use Robots to Treat Patients
     Ameriquest: Making Mortgages a Little Too Easy
     Virtual Office? How About Virtual Business Unit?
     From CIO to CEO in Sixty Seconds
     Cruise Company Keeps Closer Check on Tech
     Kimberly-Clark Believes in the Future of RFID
     Pipemaker Learns a Hard Lesson in Customer Profitability
     BI Vendors Aim to Democratize Intelligence
     Measuring Virtual Distance
     Small Businesses Struggle to Offshore

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