It Management Practices Category

 

COO Manages Strategic Initiatives, Costs and Tech

As the COO for UK General Insurance and Shared Services, Barry Perkins handles all the big decisions on run costs, strategic initiatives and technology. Read More >

12 Lessons Learned From Software Meltdowns

Software for high-risk operations and mission-critical services requires a level of discipline and care above and beyond normal product development. Below are 12 software malfunctions (some are also coupled with hardware faults) and lessons learned, according to Perforce Software, which offers a management and collaboration platform. "This awful menagerie of failures tells us that the human... Read More >

How to 'Fail Better' on IT Projects

Playwright Samuel Beckett famously wrote, "Try again. Fail again. Fail better." Such advice would greatly benefit modern IT teams, given that 17 percent of projects fail completely, and two-thirds fall short of expectations, according to the Project Management Institute. In the recent book, Read More >

CEOs Give IT Leaders an A+

A new survey, "Modis CEO Survey 2014," reports that CEOs and business owners greatly appreciate their CIOs and other senior IT leaders, and that the majority of these tech executives are scoring an A+. Nearly all CEOs and business owners believe... Read More >

Executive Leaders Are Unprepared for Emerging Tech

A significant share of CIOs and other C-level executives surveyed said they may not be prepared for today's rapidly developing technology and business changes, according to a recent survey from Deloitte. The accompanying report, "Read More >

CIOs Take a Lead Role in Risk Management

In addition to serving as top IT innovators, CIOs are taking a primary role in the reduction of tech-related risks, according to a recent survey from FT Remark and Wipro. The resulting report, titled "Building Confidence: The Business of Resilience," indicates that nearly all C-level executives feel that technology... Read More >

An Unconventional Solution to a Big IT Problem

Users believe IT will somehow divine a perfect system for them. As much as IT pros wish this unrealistic expectation would go away, they know it’s not possible. Read More >

12 Ways to Shift to a Consumption-Based IT Model

Since enterprises began deploying cloud computing several years ago, IT has struggled to find the right balance between operational management and cost transparency. Detailed costs across the legacy, public and private clouds have been difficult to collect and report, and hybrid IT cloud computing has made managing resources and costs even more complex. With shadow IT and demands for more... Read More >

Getting Past the Metrics Disconnect

One thing is absolutely clear: CIOs and other enterprise leaders must rethink, remap and rewire metrics in order to better reflect today's digital technology. Read More >

Mobile's Potential to Increase Productivity

Businesses continue to view mobile devices, mobile apps and their content as new, exciting tools that can increase worker productivity. That is leading to new solutions that are enabling enterprise IT to engage knowledge workers in the field, according to a new report by bigtincan, "Read More >

The Social Side of Emotional Intelligence

The external aspects of emotional intelligence—social awareness and relationship management—can help you focus on others and build effective relationships. Read More >

State CIOs Benefit From Shifts in IT Management

If you think you have a lot on your plate, you should take a look at what state CIOs are taking on: A significant number are taking the lead role in dozens of major IT projects, with most budgeted at more than $20 million, according to a new survey from the National Association of State Chief Information Officers (NASCIO),... Read More >

Tesla CIO Builds IT That Keeps Pace With Its Cars

Jay Vijayan, CIO for Tesla Motors, helped IT evolve into a global organization that is a key enabler supporting the growth and success of the firm's business. Read More >

What CIOs Need to Know About Procurement Systems

Inefficient procurement tools cost businesses in North America more than $1.5 billion annually and waste 32 million work hours, according to a new survey by cloud provider SciQuest. It found that only 28 percent of sourcing procurement professionals believe their procurement system increases productivity. The study recommends five rules to... Read More >

IT Needs Better Service Management Tools

IT service management (ITSM) is considered a customer and stakeholder-centric approach to improving the implementation and management of tech functions. In other words, it ensures that business comes first, and tech comes second. Ironically, however, a clear majority of tech professionals say they aren't able to leverage their ITSM solution beyond standard IT processes, according to a new... Read More >

Benchmark Senior Living Revamps Its IT Operation

A provider of senior living and assisted living centers modernizes its aging IT infrastructure, gaining complete visibility into IT and business performance. Read More >

The Rise of No-Location Jobs

Since the turn of the millennium, the value chain for IT back-office services has evolved dramatically, resulting in the use of talent from all across the globe. Initially, the impetus was to reduce costs through offshoring. Then came outsourcing, in which back-office operations were handled by specialized third-parties. That development is being followed by automation, with robots being... Read More >

11 Outstanding State CIO Projects

One effort has vastly upgraded the communication tools of police officers and other public safety crews as they respond to highway accidents. Another project has dramatically reduced unemployment insurance fraud. And a third has established a central resource for an entire state's university curriculum offerings, serving hundreds of thousands of students. Together, they represent three of 11... Read More >

12 Amazing Impacts of the Digital Economy

As Ferris Bueller once put it, "Life moves pretty fast. If you don't stop and look around once in a while, you could miss it." For CIOs, these words convey special relevance: They make decisions every day which go beyond steering their companies toward new levels of profitability—they're often changing the world of commerce with their choices. And, sometimes, if you don't "stop and look... Read More >

Nine Best Practices for Plan/Build/Run Frameworks

With these nine best practices, the Plan/Build/Run model can put IT teams ahead of the curve in delivering effective programs in today’s ever-competitive business environment.    Read More >

Inside IT With Tech Visionary Charles Araujo

A popular author and speaker about the future of IT, Charles Araujo talks about what it means to be a digital leader, the IT organization of tomorrow, and how to enable transformation in an organization. Read More >

Why Situational Empathy Is a Challenge for IT Pros

The difficulty of IT pros to connect on an interpersonal level and have a meaningful, relevant work-related discussion from a business person’s perspective is a core problem. Read More >

To Be More Productive, Work Fewer Hours

To discover what its most productive workers do differently than its less productive ones, The Draugiem Group studied their work habits with a time-tracking app. The results might surprise you. Read More >

CIOs, Leadership and Emotional Intelligence

Being aware of your emotional triggers and having strategies to counteract the upheaval they can create is a critical set of competencies in today's workplace. Read More >

Three Reasons to Revisit Your Tablet Strategy

The iPad and other tablets have the potential to transform employee collaboration and productivity in the enterprise. Here are three reasons to re-explore your organization's approach to tablets. Read More >

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