How the ‘Toyota Way’ Can Drive a Balanced IT Department

By Dennis McCafferty  |  Posted 09-01-2015 Email

Since he passed away in 1990, Taiichi Ohno's impact within the global business community has remained firm—for good reason: He is universally recognized as the father of the Toyota Production System (TPS), better known in the U.S. as "lean manufacturing." Among the wastes he targeted for elimination: delays, unnecessary movement, over-production and activity that adds no value. In the recent book, Management Lessons from Taiichi Ohno: What Every Leader Can Learn from the Man who Invented the Toyota Production System (McGraw-Hill Professional/available now), author Takahiko Harada takes a deep dive into the concepts that makes Ohno's guidance relevant to this day. And while many of the best practices summarized in the book specifically address automotive assembly, a number of others apply to all forms of business—including IT. With that, the following lessons have been adapted from the book, addressing productivity, problem resolution, vendor/service provider relations and other key topics. Harada is a former director for Toyota Motor Corp. Since retiring in 2010, he has served as a TPS consultant for executive leaders.

Dennis McCafferty is a freelance writer for Baseline Magazine.


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