Project Management: Creating the Right Team
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
- Forming -- when you assemble the players and define structure, goals, values and purpose.
- Storming -- when the manager allows relationships to build to encourage interaction and innovation.
- Norming -- which requires the manager to take teams to the next stage of involvement, to communicate and affirm project processes and allow members to emerge as a unified team.
- Performing -- where a team should essentially be on autopilot, achieving required tasks routinely with minimal management intervention.
- Adjourning -- when the manager and team focus on final evaluation, review and closure. The team should now feel rewarded/motivated by feelings of achievement and self-actualization.
It's also essential not to overlook generational transfer. It's important to have a plan to retain knowledge when you top tech talent departs. Every person who leaves an organization takes project "history" with him/her. Proactive mentorship to pass along knowledge from experienced employees to new ones is needed to keep a "best project practices" culture in-house.
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