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Quality, Productivity and Competitive Position

A list of the most provocative, engaging business books of all-time, and what they should mean for business and IT managers.   

 

Quality, Productivity and Competitive Position
By Edwards Deming
MIT
1982

The father of the quality movement, Deming inculcated a focus on detail and innovation in post-World War II Japan that still characterizes Japanese manufacturing. This book popularized his influential management principles in his native United States.

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This article was originally published on 03-24-2008
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