The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
11. True North: Discover Your Authentic Leadership, by Bill George, David Gergen and Peter Sims
12. Gandhi (the movie)
13. Working with Emotional Intelligence, by Daniel Goleman
14. The Theft of the Spirit: A Journey to Spiritual Healing, by Carl Hammerschlag
15. The Nibble Theory and the Kernal of Power, by Kaleel Jamison
16. Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators, by Patrick M. Lencioni
17. Improv Wisdom: Don't Prepare, Just Show Up, by Patricia Ryan Madson
18. The Prince, by NiccolÃ² Machiavelli
19. Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace, by Gordon MacKenzie
20. Managing Transitions: Making the Most of Change, by William Bridges
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