Offshore Outsourcing of IT Work
The New Reality for Customer Engagement
Date: 5/31/2018 @ 1 p.m. ET
Offshore Outsourcing of IT Work: Client and Supplier Perspectives
By Mary C. Lacity and Joseph W. Rottman
Available May 27
Arguing that clients and suppliers must collaborate effectively to make outsourcing succeed, the University of Missouri IT professors provide a guide for both sides of the outsourcing deal.
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