By Brian P. Watson  |  Posted 04-23-2008 Print Email


The New Reality for Customer Engagement

Date: 5/31/2018 @ 1 p.m. ET

Relevance: Hitting Your Goals by Knowing What Matters
By David Apgar
Jossey Bass
Available now

A roadmap for plotting how information can help in establishing corporate strategy and goals, from the Corporate Executive Board exec and former McKinsey consultant.

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