<img alt="dcsimg" id="dcsimg" width="1" height="1" src="//www.qsstats.com/dcsuuvfw300000gkyg9tnx0uc_3f7v/njs.gif?dcsuri=/index.php/c/a/IT-Management/Deadly-Sins-of-IT-Operations-658137&amp;WT.js=No&amp;WT.tv=10.4.1&amp;dcssip=www.cioinsight.com&amp;WT.qs_dlk=XHAyMtxA84r@PEoduiYstAAAAAE&amp;">
 

The 7 Deadly Sins of IT Operations

By Brian P. Watson  |  Posted 01-15-2010 Print
Running an effective, efficient IT operation is no easy task.
Chris Oleson (an IT manager), Mike Hagan (an IT executive) and Christophe DeMoss (a national consultant) co-authored "Achieving IT Service Quality: The Opposite of Luck" (Synergy Books, 2009). This is their take on the seven biggest mistakes IT leaders make in running their shops - and what they can do to correct them.
2


 

Submit a Comment

Loading Comments...
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.