If you're thinking seriously about migrating your enterprise network services, you're not alone. A slew of companies have been examining connectivity options over the past couple years. Research firm Yankee Group surveyed IT decision-makers at 400 small, midsize, and large companies, as well as government organizations, to see what factors guide their decisions when choosing a connectivity provider. The organization's findings reveal that two of the tried-and-true factors -- service and support -- ruled decision-making over the past year. If you're thinking seriously about your enterprise connectivity options -- and whether or not you should change network services in the next 12 to 18 months -- take a look at the highlights from the Yankee Group study. Not only will you discover what your peers are after, but you'll also gain a solid understanding of what you should (and should not) be looking for as you shop around.
"Improved scalability/flexibility of service" proved to be the most important criteria among the majority of respondents considering a switching to a new WAN/MAN service.
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