Microsoft Without Ozzie
The New Reality for Customer Engagement
The CIO Insight
Debates are raging in tech circles over the impact Ozzie's departure will really have on Microsoft. Some say it will be a major loss for the firm, while others say few customers will even notice. In either case, this is something you'll want to keep a close eye on. If Microsoft follows a different vision now that Ozzie is out of the way, it could directly impact your IT decision-making in the years ahead.
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