IBM Unveils New Business Process Management Services, Software
The New Reality for Customer Engagement
LAS VEGAS -- IBM delivered new software and services aimed at helping organizations transform their business processes to increase efficiency, reduce costs and find new ways to grow their businesses.
At the IBM Impact 2011 conference here, IBM delivered a new unified Business Process Management (BPM) platform, IBM Business Process Manager, which gives clients visibility into key business operations so they can model, automate, monitor and adjust plans instantly. In an interview with eWEEK, Paul Brunet, vice president of WebSphere and BPM product marketing said the new software enables companies to continuously improving business processes, such as those found in product development, customer service and finance departments.
"With the Business Process Manager we're leveraging a lot of the capability we got when we acquired Lombardi," Brunet said
At Impact 2011, IBM announced more than 60 new and enhanced products, several of which related to Business Process Management in one way or another.
"IBM Business Process Manager integrates the simplicity of Lombardi with the power, integration and scalability of WebSphere Process Server," said Marie Wieck, general manager of application and integration middleware in IBM Software Group.
IBM officials said the new software builds on the company's leadership in the BPM space. According to the Gartner market research firm, BPM spending jumped 9.2 percent in 2010, and Gartner ranked IBM as the top vendor with more than double the market share of any other company.
In addition to the IBM Business Process Manager, IBM also introduced a range of new and enhanced products and services designed to help businesses transform their processes to increase efficiencies. These offerings included IBM Blueworks Live, a Software as a Service (SaaS) cloud-based offering that accelerates business processes by allowing better visibility and communication across an organization. The IBM Business Monitor increases an organization's real-time operational visibility through integrated Cognos Business Intelligence analysis and reporting. And the IBM BPM Industry Packs are designed to accelerate and enhance the delivery of standards-based industry solutions for banking, healthcare and telecommunications.
For more, read the eWEEK article: IBM Launches New Business Process Management Software and Services.
IT Solutions Builder TOP IT RESOURCES TO MOVE YOUR BUSINESS FORWARD
Which topic are you interested in?
What is your company size?
What is your job title?
What is your job function?
Searching our resource database to find your matches...