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Ricoh's $300 Million Managed Print Services Plan

By CIOinsight  |  Posted 01-21-2011 Print
Ricoh hopes it's $300 million investment in managed print services will make it a heavy hitter in the market as it challenges HP and Xerox.

NEW YORK -- Ricoh is looking to bolster its managed print services division with a three-year, $300 million investment that looks to add about 10,000 people to its U.S. operation and bolster the company's IT infrastructure. The announcement comes as Hewlett-Packard and Xerox also look to offer more print services to their customers.

Ricoh announced its plans to invest in its Managed Document Services (MDS) at several different gatherings, which all happened Jan. 20. In addition, the company and IDC announced new research to show how companies with annual revenues of $250 million could save about $6 million with more effective document management.

In addition to expanding its sales footprint in the United States, Ricoh plans to offer customers new, cloud-based software that can manage a wide range of different copiers and printers, as well as document management, said Jeffrey Hickling, the president and CEO of Ricoh U.S.

"We see ourselves as a key partner to the CIO and we offer our guidance and support," said Hickling. "We also look at a company's people, its processes and technologies in order to optimize each element."

For more, read the eWeek article: Ricoh Investing $300 Million in Managed Print Services.


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